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I love freelancers. That probably isn’t surprising, considering I am one. I also love the clients who hire them. Most freelancer-client relationships begin with good intentions on both sides: the client needs help, the freelancer has skills that can make life easier, and everyone is genuinely hoping this will become one of those magical working relationships where things simply get done. And sometimes it does. But freelancers and employees are not interchangeable. The expecta

Every workplace has them. The person who needs just a little more reassurance. One more conversation. One more clarification. One more check-in. One more “quick question” that somehow becomes a 37-minute discussion involving three people, two Slack threads, and at least one person staring blankly into the distance afterward. The energy vampire. Before anyone starts mentally assembling a list of suspects, I should probably clarify something: I don’t think energy vampires are d

Being indispensable can feel flattering. It can also be exhausting. And I've seen firsthand that a healthy business shouldn't depend on your highest tolerance for chaos.

Stop protecting the garbage system you know.

There comes a point in almost every practice when the owner has to ask a difficult question: Am I the reason things aren’t moving faster? Or not moving at all? It’s not always easy to recognize. After all, you built the practice. You care deeply about the quality of the work, the patient experience, and your reputation. You may have spent years being the person who knows what to do, makes the decisions, and solves the problems. But when every process, decision, and question

A practice is expensive. I know that. There are licenses, software, insurance, legal fees, marketing, equipment, contractors, and probably a dozen other expenses you didn’t fully anticipate when you decided to build something of your own. So yes, your budget matters. But there’s something I think we need to talk about. You still have to pay for the things your business needs. Maybe not all at once. Maybe not right now. And maybe you don’t actually need everything you think yo

Good feedback focuses on the work. It tells someone what isn’t working, why it matters, and what a better direction might look like.

Delegation isn't abandonment. It's leadership.

Hiring help feels like the obvious next step. But “I need help” isn’t a job description.